A Rochester Airport security worker has been fired following what she did earlier this summer. First of all it’s worth clarifying that Rochester Airport doesn’t use the TSA, but rather contracts out to another company, so this wasn’t a TSA agent.
A passenger was traveling through the airport in late June, and as he went through the metal detector one of the security guards handed him a note, which said “you ugly” on it. How classy!
The way things unfolded, you can see her at roughly the 40 second mark of the video grabbing a note. She then hands it to the guy as he walks through the metal detector — the guy didn’t initially look at the note, but as he walked off the lady allegedly yelled at him “you gonna open the note?” Once he did, she burst out laughing.
The guy obtained this video through a Freedom of Information request, which was only recently completed. Apparently he didn’t get very far having formally filed his complaint, so he then posted the video on Reddit, where it went viral. That’s when action was taken against the employee in question.
While the security company didn’t initially provide a comment on the incident, the TSA did issue the following statement:
“TSA holds contractors to the highest ethical standards and has zero tolerance for this type of behavior. This instance, which involved a contract employee, was investigated immediately upon receiving the complaint by the traveler. The employee has since been terminated by the contractor.”
Based on how the lady kept looking over at someone else, I almost wonder if this was some sort of a dare, or something?
Ultimately it doesn’t matter what the motivation was. What a horrible, stupid thing to do. There are enough terrible things out there, so whether it was meant or not, it was completely inappropriate.
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About Ben (Lucky)Ben Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. He chronicles his adventures, along with industry news, here at One Mile at a Time.
hold on a second… Airports DO feel like middle school with wings! – crowded and underfunded – bad odors – young kids running about – overpriced and nutritionally barren food – somewhere you go to just to get to the next place – and now, newest feature: bullying by passing notes! I used to love the line “if idiots can fly, then my middle school is an airport”, which I guess has come full circle.
“This instance, which involved a contract employee, was investigated immediately upon receiving the complaint by the traveler.”
Glad she got the boot. Aside from being pathetic and grossly inappropriate, it would also be a classic pot/kettle situation ,if in fact she meant it.
Sir I deeply apologize for referring to you as ugly but here is a banana as you look quite a bit like a monkeyyyyyyyy too Kidding aside that woman wasn’t going to win any beauty awards lol
You would think a obese, black woman would fully understand how terrible being judgemental about appearance is.
Towards the end of the video (1:35), she tears off another piece from the kleenex box and gets out her pen, presumably to write another such note.
I will travel to USA soon for the first time. Can’t wait to see this low class country… but the best will be when i leave. And i will never come back. What is this country all about? Even if i never been ther i can’t wait to be on the plane home. There are some retards over there!
@godblessamerica That is an unfair assessment. As a foreigner who travels to the US regularly, I have to say it is mostly a pleasure to visit. Every place has good and bad, but on balance the good stuff outweighs the bad.
Have a great trip and enjoy yourself. Don’t worry about these incidents. Smile, and the world will smile with you.
God bless America why don’t you do us all a favor and just stay home. You’re comment ” low class country” shows your lack of intelligence
If someone white handed a note to someone black there would be outrage yet if someone black hands a note to someone white it is an inappropriate thing, a joke or an awe shucks moment. The level of anti white racism in the mainstream media and academia is very apparent.
this is high school bully material. she clearly doesn’t understand how important her job is. disgraceful and i hope she learns her lesson.
This is exactly what’s wrong with our country right now. When did we all become so sensitive and touchy? Yeah it was unprofessional, but who cares?? It was a harmless prank and I would’ve laughed and thrown the note away and forgotten about it in 5 seconds. But no, Mr “offended” wanted his 15 seconds of fame, and when he didn’t get the response he wanted from the TSA, he turned to the most reputable source there is; the internet (can you taste my sarcasm yet?). The TSA was ready to handle this internally with probably a benign slap on the wrist and she never would’ve passed a note again. Now she IS fired with cause, and probably will have a very difficult time obtaining a job. Meanwhile Mr. sensitive gets his internet fame. Whoop de dooo. C’mon everyone, what happened to our sense of humor, common sense and conscience. Some things deserve attention. This situation… deserves ZERO.
NO! STOP everyone! This is NOT a black lives matter, or discriminatory issue or anyyyything of the sort! This isn’t even a crime! For goodness sake this is a middle school detention issue AT BEST. Someone made an unprofessional prank at their workplace, and folks are treating it like the next headline social injustice. I just can’t even anymore…
Really? Like many have pointed out. If a white man does it. It’s racist. It’s sexist. It’s body shaming.
I totally agree with you that this is middle school pranks. Most people think way too far. You see how far and messed up this great nation has become.
Lots of undiagnosed mental illness in the United States, unfortunately. I love this country with all my heart but you don’t see these kinds of behaviors in other nations.
@John. Well, I agree with your first sentence. After that, all you do is defend exactly what’s wrong with this country. That being hateful is now acceptable is EXACTLY what’s wrong with our country. I’d be totally unsurprised to find that how people feel about this woman’s behavior (and the victim’s response) correlates highly with their political affiliation.
Really. You really think this woman is hateful? It was a prank, a joke, nothing more. There is no political commentary, despite everyone’s attempt to make something out of nothing for their own attention. I don’t even know why I’m still responding; too many beers.
Whatever happened to doing the right thing and treating strangers with respect? USA – The Greatest Country on Earth? Behavoir and administrative indiscipline and cowardice like those demonstrated here make on doubt that assertion.
There is a time and place for good humour and jokes. The airport is clearly not that place. Wrong is wrong. And no amount of shrugging it off can make it right. People get away with this stuff because most folks are too scared/timid to confront bad behaviour. It matters not how ‘small’ bad behaviour is. If you don’t correct it an early stage it just gets bigger and worse. This is classic bully behaviour at an ‘official’ level; all the more reason to come down hard on that ignoramus.
Will this young white male get millions of dollars in an “out if court settlement”, like it would be if it was the other way around?
It would be smart of this guy to claim being a victim of racism and sexism. Just to see what happens.
So to some this is ‘just a joke, a prank’. In some circumstances it would be, although still highly disrespectful in my eyes. But, this is an airport security line. Definitely a ‘no jokes’ area. What do you think would happen if the roles were reversed, the passenger playing the same prank on the security guard, even apart from gender or color? I bet the passenger would miss the flight. So what gives this woman the right to act like this? None. Terminating her job seems harsh, but she is in the wrong line of business.
If I was going along minding my own business, and a complete stranger handed me such a note, you’d better believe I’d go right to the sensitive and touchy end of the spectrum. If your job is SO boring that you feel the need to insult people to pass the time, it’s time to find another job.
Oh, wait — that’s what she’s doing